Metacom Careers Call Center Agent

Metacom Careers

R$2.5-3K[Mensual]

No - Taguig<1 ano de experiênciaBacharelTempo Inteiro

Recompensas e reconhecimento de funcionário
Bônus de desempenho, Opinião Anual
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês
Saúde e Bem-Estar
Seguro de Morte e Desmembramento Acidental, Seguro Dental, Seguro de saúde
Outros
Compensação suplementar dos trabalhadores
Benefícios de Habilidades
refeições gratuitas
Tempo de desligamento e Saída
Licença Compassionada, Licença médica familiar

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Answer inbound calls and assist customers with inquiries.
Provide accurate information about products and services.
Handle complaints and resolve issues efficiently.
Document customer interactions and maintain records.
Meet performance metrics and maintain a high level of professionalism.
Work collaboratively with team members to improve service quality.
Handle customer inquiries, support sales processes, assist in back office tasks, and maintain customer satisfaction.

Educational Qualifications: Bachelor’s degree in any field.
Experience Level: Less than 1 year of experience in a call center environment.
Skills and Competencies: Proficient in English, customer service, problem-solving, sales pipeline management, back office support, and familiarity with Shopify.
Working Conditions: Office-based, with potential shifts including evenings and weekends.
Qualities and Traits: Excellent communication, adaptability, teamwork, and a positive attitude.

Idioma InglêsAtendimento ao clientePipeline de VendasSuporte ao Back OfficeShopifyResolução de ProblemasCentral de atendimento