Call Center Representative

Metacom Business Process Outsourcing Solution Inc.

R$1.9-2.9K[Mensual]
No - Taguig<1 ano de experiênciaBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Presente de Feriado, Incentivos, Presente Trimestral

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Feriados Pagos

  • Saúde e Bem-Estar

    Seguro de saúde, HMO

  • Tempo de desligamento e Saída

    Deixamento de ressonância, Licença Compassionada, Licença médica familiar, Maternidade e licença de paternidade, Licença médica, Férias Deixadas

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Descrição:

  • Provide exceptional customer service via phone calls.
  • Answer inquiries and resolve issues efficiently.
  • Maintain customer records and update information accurately.
  • Collaborate with team members to improve service quality.
  • Follow company policies and procedures during interactions.
  • Manage calls in a timely manner to meet performance targets.

Requisito

  • Educational Qualifications: Bachelor’s degree in any field.
  • Experience Level: Less than 1 year of experience in customer service.
  • Skills and Competencies: Strong communication skills, empathy, problem-solving abilities, and proficiency in CRM software.
  • Responsibilities and Duties: Handle customer inquiries, provide solutions, and maintain customer satisfaction.
  • Working Conditions: Office environment, potential for shifts, and flexible hours.
  • Qualities and Traits: Professional demeanor, patience, positivity, and adaptability.
Atendimento ao cliente
Preview

Caryl Faye Dionisio

HR OfficerMetacom Business Process Outsourcing Solution Inc.

Ativo hoje

Local de trabalho

3-5, Science Hub Tower 4, G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines

Postado em 26 June 2025

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