Metacom Business Process Outsourcing Customer Care Representative

Metacom Business Process Outsourcing

R$3-5K[Mensual]

No - Pasig1-3 Anos ExpBacharelTempo Inteiro

Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Saúde
Saúde e Bem-Estar
Seguro Dental
Desenvolvimento Profissional
Treinamento de Trabalho
Tempo de desligamento e Saída
Tempo de voluntariado desativado
Balanço de Vida
Trabalho de casa

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Serve as the first point of contact for customers via phone, email, or chat.
Assist customers by answering questions, resolving issues, and providing product information.
Maintain customer satisfaction through effective problem-solving and communication skills.
Document interactions and provide feedback to improve customer service processes.
Collaborate with team members to ensure a cohesive customer experience.

Educational Qualifications: Bachelor's degree required.
Experience Level: 1-3 years in customer service roles.
Skills and Competencies: Proficient in English, strong communication, and problem-solving skills.
Responsibilities and Duties: Handle customer inquiries, provide support, and resolve issues efficiently.
Working Conditions: Office environment with regular interactions via phone, email, and chat.
Qualities and Traits: Empathetic, patient, and detail-oriented with a positive attitude.

Idioma InglêsAtendimento ao cliente