Customer Service Manager

Artemisplus Express Inc./Kitchen City

R$1.4-1.9K[Mensual]
No - Cavita<1 ano de experiênciaDiplomaTempo Inteiro
Compartilhar

Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Programa de reconhecimento de funcionário

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Saúde, SSS/GSIS

  • Tempo de desligamento e Saída

    Maternidade e licença de paternidade, Licença médica, Férias Deixadas

Descrição:

Lead the customer service function within a food establishment, ensuring seamless operations, positive guest experiences, and cohesive coordination between front‑of‑house and kitchen teams.

  • Develop and uphold customer‑service standards, policies, and SOPs (e.g., handling feedback, complaints, service recovery).
  • Oversee daily service operations, including shift coordination, issue escalation, resource allocation.
  • Take ownership of escalated customer issues and drive resolution; monitor follow‑through.
  • Collaborate with kitchen and operations to ensure product availability, quality, and adherence to food safety protocols.
  • Analyze service metrics and compile reports to improve customer satisfaction and operational efficiency.
  • Coordinate with marketing, vendors, and logistics to support promotions, events, and supply needs.

Requisito

  • At least vocational graduate.
  • With experience as a Dining Supervisor.
  • With pleasing personality.
  • Leadership & coaching: capable of building team culture and resolving conflict.
  • Excellent communication and interpersonal skills to engage with staff, customers, and vendors
  • Strong customer‑service orientation with problem‑solving aptitude.
  • Organizational skills and adaptability to handle multiple priorities during peak hours.
  • Attention to detail, stamina, and composure in fast‑paced settings
Atendimento ao clienteResolução de ProblemasCentral de atendimentoHabilidades InterpessoaisPeitoral de Vendas e EncerramentoÉtica de Trabalho ForteHabilidades TécnicasHabilidades das pessoas
Preview

Melissa Salopado

HR SR. SUPERVISORArtemisplus Express Inc./Kitchen City

Ativo dentro de três dias

Local de trabalho

Gateway Park, General Trias. General Trias, Cavite, Philippines

Postado em 20 June 2025

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.