Synlink Recruitment Outsourcing Co. Inc. Customer Service Representative

Customer Service Representative

Synlink Recruitment Outsourcing Co. Inc.

R$509-1K[Mensual]

No - Taguig<1 ano de experiênciaEnsino Médio Alto/SeniorTempo Inteiro

Descrição do Trabalho

Benefícios

Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
HMO
Desenvolvimento Profissional
Desenvolvimento Profissional
Tempo de desligamento e Saída
Maternidade e licença de paternidade, Licença médica

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Descrição:

Provide exceptional customer support via phone, email, and chat.
Handle customer inquiries, provide service, assist with scheduling, and maintain accurate records.
Assist customers with inquiries, issues, and product information.
Maintain a positive and professional demeanor at all times.
Document customer interactions and feedback for quality assurance.
Work collaboratively with team members to resolve complex issues.
Meet performance metrics and contribute to team goals.

Requisito

Educational Qualifications: High/Senior High School diploma required.
Experience Level: Less than 1 year of experience in a call center or customer service role.
Skills and Competencies: Strong interpersonal and people skills; proficiency in English; technical skills; excellent organizational abilities; and team player attitude.
Working Conditions: Office environment; may involve extended periods of sitting and working on computers.
Qualities and Traits: Discretion, empathy, patience, and a positive demeanor.

Central de atendimentoDiscreçãoHabilidades InterpessoaisIdioma InglêsAtendimento ao clienteAgendamentoJogador de equipeHabilidades TécnicasHabilidades das pessoasHabilidades Organizacionais