Customer Service Representative
Metacom Business Process Outsourcing
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Programa de reconhecimento de funcionário
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
Seguro de Morte e Desmembramento Acidental, Seguro de saúde, Seguro de Vida, HMO
Outros
Eventos Sociais da Empresa, Festas do Escritório
Desenvolvimento Profissional
Treinamento de Trabalho
Tempo de desligamento e Saída
Licença médica
Descrição:
- Assist customers with inquiries and provide product information.
- Resolve complaints and ensure customer satisfaction.
- Manage order processing and returns efficiently.
- Document interactions and maintain accurate records.
- Collaborate with team members to improve service quality.
- Maintain knowledge of company products and policies.
Requisito
- Educational Qualifications: Bachelor’s degree or at least 2 years in college
- Experience Level: 2 years international BPO experience
- Skills and Competencies: Excellent communication skills, problem-solving abilities.
- Responsibilities and Duties: Address customer inquiries, resolve issues, and maintain customer satisfaction.
- Working Conditions: Primarily office-based.
- Qualities and Traits: Patience, empathy, adaptability, and a positive attitude toward challenges.
Carmina Cuala
HR OfficerMetacom Business Process Outsourcing
Responder Hoje 0 Vezes
Local de trabalho
18, Upper Mckinley Road. G3P4+V38, McKinley Hill Dr, Taguig City, Metro Manila, Philippines
Postado em 16 June 2025
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Desfinanciado / Anjo
101-500 funcionários
BPO & Centro de Chamadas
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