Customer Service Representative

Miranda HR

R$1.4-2.9K[Mensual]
No - Cavita1-3 Anos ExpEnsino Médio Alto/SeniorTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Derivações

    Permissão de transporte

  • Recompensas e reconhecimento de funcionário

    Plano de incentivo capital, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    Saúde Retiree e Medicina

  • Benefícios de Habilidades

    Academia de Inscrição, Espaço de estacionamento

  • Desenvolvimento Profissional

    Programa de assistência ao funcionário, Treinamento de Trabalho

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Descrição:

  • Provide excellent customer support via phone, email, and chat.
  • Resolve inquiries and complaints efficiently and effectively.
  • Maintain accurate records of customer interactions.
  • Collaborate with team members to improve service quality.
  • Adhere to company policies and procedures.
  • Participate in training sessions to enhance product knowledge.

Requisito

  • Educational Qualifications: High school diploma or equivalent; degree in Business or a related field is a plus.
  • Experience Level: 1-2 years in customer service or call center environments preferred.
  • Skills and Competencies: Proficient in English, scheduling, problem-solving, account management, and Salesforce.
  • Responsibilities and Duties: Respond to customer inquiries, manage accounts, resolve issues, and provide back office support.
  • Working Conditions: Office environment, possible remote work; may involve shift work.
  • Qualities and Traits: Strong work ethic, team player, effective communicator, adaptable, and customer-oriented.
Atendimento ao clienteIdioma InglêsAgendamentoResolução de ProblemasJogador de equipeSalesforceGerenciamento da contaÉtica de Trabalho ForteCentral de atendimentoSuporte ao Back Office
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kelvin ostan

HR OfficerMiranda HR

Alta taxa de resposta

Local de trabalho

TaskUs Imus - Lizzy's Nook. 2F, Lumina Point, Bayan Luma II, Imus Cavite, Imus, 4103 Cavite, Philippines

Postado em 22 August 2025

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