• Assist customers with inquiries and provide excellent service via phone, email, and chat.
• Resolve customer issues and complaints in a timely and professional manner.
• Maintain customer records and document interactions accurately.
• Collaborate with team members to improve customer service processes.
• Stay updated on product knowledge to effectively assist customers.

Requirements

• Educational Qualifications: High School Diploma or equivalent preferred.
• Experience Level: Entry-level, no prior experience required.
• Skills and Competencies: Strong communication skills, both verbal and written.
• Qualities and Traits: Friendly demeanor, patience, and problem-solving aptitude.
• Working Conditions: Ability to work in a fast-paced environment and handle multiple tasks.