BeepXtra Philippines, Inc. Customer Service Representative

Customer Service Representative

BeepXtra Philippines, Inc.

R$1.9-2.4K[Mensual]

No - Mandaluyong1-3 Anos ExpBacharelTempo Inteiro

Descrição do Trabalho

Benefícios

Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Tempo de desligamento e Saída
Licença de aniversário, Maternidade e licença de paternidade, Licença médica, Férias Deixadas

Descrição:

Assist customers with inquiries via phone, email, or chat.
Maintain a high level of professionalism and empathy.
Troubleshoot and resolve product or service issues.
Document customer interactions and feedback accurately.
Collaborate with team members to improve service processes.
Ensure customer satisfaction and promote positive relationships.

Requisito

Educational Qualifications: Bachelor’s degree in a relevant field.
Experience Level: 1-3 years of experience in customer service or related roles.
Skills and Competencies: Proficient in English, exceptional customer service, strong scheduling abilities, problem-solving expertise, technical skills, and account management.
Responsibilities and Duties: Manage customer inquiries, support back office operations, ensure timely scheduling, and resolve issues efficiently.
Qualities and Traits: Strong work ethic, excellent communication skills, and a proactive attitude.

Idioma InglêsAtendimento ao clienteAgendamentoResolução de ProblemasHabilidades TécnicasÉtica de Trabalho ForteGerenciamento da contaSuporte ao Back Office