• Assist customers with inquiries regarding products and services.
• Resolve customer complaints in a timely and effective manner.
• Provide technical support and guidance for product usage.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with other team members to improve the overall customer experience.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: with/without years of experience in customer service or related field.
• Skills and Competencies: Strong communication skills in English and interpersonal abilities.
• Skills and Competencies: Technical skills to handle product-related inquiries.
• Qualities and Traits: Strong work ethic and a passion for helping customers.