• Provide exceptional customer service through various communication channels, including phone, email, and chat.
• Resolve customer inquiries and issues promptly and effectively.
• Maintain a positive attitude while handling challenging situations with customers.
• Document customer interactions and maintain accurate records in the company's database.
• Collaborate with team members to improve customer service processes and share best practices.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong customer service skills, effective communication, and problem-solving abilities
• Responsibilities and Duties: Ability to handle customer complaints and provide appropriate solutions
• Qualities and Traits: Patience, empathy, and a strong desire to help others
• Working Conditions: Fast-paced environment with opportunities for growth and learning