Chat & Back Office Support - Non-Voice - Hybrid Setup
Transec BPO Solutions Inc.
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Bônus de desempenho, Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
Seguro de Vida, HMO
Benefícios de Habilidades
Viagem Anual da Empresa, Equipamento da Empresa, Quartos de Dormir, Panorâmica de Bem Estado
Desenvolvimento Profissional
Programa de assistência ao funcionário, Treinamento de Trabalho
Tempo de desligamento e Saída
Deixamento de ressonância, Licença de aniversário, Licença médica, Férias Deixadas
WHY JOIN OUR TRANSEC TEAM?
- HMO with dependent & life insurance
- Great working environment with work-life balance
- Fun & engaging company-sponsored
ESSENTIAL JOB FUNCTIONS
- Ensure all customers receive the highest level of service by answering inquiries and resolving issues, primarily through email and chat.
- Perform back-office tasks to complete customer concerns and requests with attention to detail and efficiency.
- Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.
- Oversee the dedicated voicemail for concierge to process its incoming requests.
- Bachelors/College Degree in any field; IT-related course is preferred.
- 1-year international BPO experience supporting a technical account.
- Required experience in handling an account using chat and/or email channels.
- Knowledge in HTML, CSS, and Photoshop is a huge plus.
- Must have excellent writing skills in English; good speaking skills in English.
- Willing to work on night shift.
Eden Alimojaned
HR & Recruitment AssociateTransec BPO Solutions Inc.
Responder Hoje 0 Vezes
Local de trabalho
31st Floor, One Corporate Centre, Julia Vargas Avenue, Meralco Ave, Ortigas Center, Pasig, Metro Manila, Philippines
Postado em 28 August 2025
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