Support Specialist

Mosaic Hospitality Solutions Inc.

R$2-2.5K[Mensual]
Híbrido - Makati1-3 Anos ExpBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês

  • Saúde e Bem-Estar

    HMO

  • Benefícios de Habilidades

    Equipamento da Empresa

  • Tempo de desligamento e Saída

    Licença de aniversário, Licença médica, Férias Deixadas

  • Balanço de Vida

    Trabalho de casa

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Descrição:

  • Coordinating with clients
  • Represent the company on the front line and deliver professional client experience 
  • Recommend improvements to process and own your own success 
  • Coordinate and collaborate with the Customer Service & Support Manager 
  • Resolve product or service problems by clarifying the customer's concern; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution and evolve as needed and required. 
  • Identify and assess customers' needs to achieve excellent customer experience. 


Requisito

  • At least 2 to 3 years’ experience with client/customer service teams 
  • Experience working with technology/SaaS companies is a plus 
  • Experience in dealing with hospitality companies is a plus 
  • Energetic, client-oriented personality with a friendly can-do attitude
  • With experience handling POS
  • Knowledgeable in Payroll process
Administração do SistemaSystem Analysis
Preview

Nikka Venice Montepio

HR LeadMosaic Hospitality Solutions Inc.

Ativo hoje

Local de trabalho

Draper Startup House for Entrepreneurs. 5048 P Burgos St, Makati, 1210 Metro Manila, Philippines

Postado em 24 February 2025

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