Join Our Team as a Credit and Collections Manager!

At Connext Global Solutions, we’re not just about outsourcing — we’re about innovating and elevating business processes for world-class companies across diverse industries, including Title and Escrow, Healthcare, Produce Distribution, Retail & Fashion, Design Consulting, and Finance. Now, we’re looking for a dedicated Credit and Collections Manager to support our US-based client and grow with us!

Why Connext?

• ? Competitive Compensation
• ? Perfect Attendance Bonus
• ?️ Company-Provided Equipment
• ? 25% Night Differential Pay
• ❤️ Life and HMO Insurance Coverage
• ? 20 Leave Credits
• ? Good Company Culture

What You’ll Do:

The Credit and Collections Manager will lead a team of collectors, collaborate with company leaders, and establish positive professional relationships with customers.

Key Responsibilities:

• Oversee the operations and efficiency of the Collections Team.
• Ensure effective collection processes within daily operations to support timely cash collection.
• Monitor and collect from all customer accounts.
• Address customer issues and billing problems, escalating as needed.
• Collaborate with senior management to recover outstanding balances.
• Analyze AR metrics and prepare reports.
• Host collections meetings with internal and external parties.
• Interview, hire, train, and schedule team members.
• Develop and implement procedures to reduce delinquency.
• Set and coordinate team goals aligned with overall business objectives.

Qualifications:

• Management experience required.
• Proficient in Microsoft Office Suite, with advanced Excel skills (formulas, VLOOKUPs, Pivot Tables, data validation, and creating complex charts/graphs).
• Strong analytical skills for assessing complex data and generating actionable insights.
• Excellent written and verbal communication skills for effective interaction at all levels.
• Strong interpersonal and negotiation abilities, with effective conflict resolution skills.
• Demonstrated leadership that inspires, motivates, and guides a team with a "leader, not boss" mentality.
• Capable of working under pressure while maintaining accuracy and professionalism in a fast-paced environment.
• Self-driven, adaptable, and collaborative.

Be part of a growing global team that values innovation, collaboration, and professional growth. Apply today and take the next step in your career with Connext Global Solutions!

Please refer to job description.